The room was clean and comfortable, but the WiFi was unreliable, which was frustrating. The breakfast staff were attentive, ensuring there was always food available.

great breakfast but loud air conditioning

The breakfast exceeded my expectations with perfectly cooked fried eggs and savory sausage patties. Access to unload our belongings right outside our room made the arrival process much smoother.

The wall air conditioner was loud and interrupted our sleep with frequent starts and stops.

Consider bringing your own pillows, as the provided ones are quite small and may not be comfortable for everyone.

pleasant stay with wonderful breakfast options

honestly, expect great breakfast vibes and maybe bring snacks—many places close early in town. housekeeping was wonderfully attentive here!

The indoor pool was uncomfortably cold!!! Bathroom maintenance needs urgent attention, with rusty fixtures and uneven caulking parts. A little more attention to detail would transform the experience!!!

Spoiler alert, it’s worth it!

Our stay was delightful! The location is perfect for exploring nearby attractions, and our room was clean and comfortable. Breakfast exceeded expectations with delicious options and a friendly staff making sure everything was well-stocked. The only drawback was the Wi-Fi, which struggled a bit but didn't dampen our vacation spirit. Highly recommend this spot for travelers!

the best western has a bright and clean lobby and food area. the breakfast was mostly fresh, with a good variety. the indoor pool and hot tub were nice touches. i loved how welcoming the staff were, especially the young lady who stood out for her great customer service.

would have loved gluten-free bread options.

The stay at Best Western was very pleasant with a clean and comfortable room. The amenities met my business needs perfectly, including complimentary high-speed internet and a well-maintained business center. The complimentary breakfast featured a daily rotation of hot options, which was great for fueling my workdays. The staff were exceptionally courteous and efficient in assisting with any requests, enhancing my experience.

The breakfast area was cramped and poorly laid out for the number of guests.

great central spot for exploring parks and local sites

i loved how close the hotel was to custer state park, just less than 2 km away, making it super easy for me to enjoy stunning natural views. I really appreciated the friendly service from the staff when i needed some recommendations for nearby attractions and dining options, which were all within walking distance like the bobkat's purple pie place just 500 meters down the road.

We hiked around Mount Rushmore and checked out Crazy Horse. The place was clean and comfy, and the hot breakfast was perfect for fueling our adventures. The staff was super friendly and helpful, making our stay a delight.

We had to walk outside in the rain for breakfast, which wasn’t fun. Bring an umbrella if it's wet!

i recently stayed for 2 nights and was pleasantly surprised by how clean and inviting the room was. the breakfast exceeded my expectations with hot options that changed daily, and the staff were exceptionally friendly and attentive. this place turned out to be a solid choice for a relaxing getaway.

the shower water temperature was lukewarm.

I had a great stay. The room was clean and comfortable. Breakfast had a good variety of hot options. Staff were friendly and attentive. The location is convenient for exploring nearby attractions. 🏞️

The staff at Best Western in Custer were very friendly and accommodating, making check-in a breeze. My room felt clean and well-maintained, and I appreciated the ample electrical outlets for charging my devices. The continental breakfast was a standout, offering scrambled eggs, bacon, and pastry options that were fresh and plentiful. However, I did encounter some issues with the air conditioning. it was quite loud and cycled on and off frequently, which interrupted my sleep. The bathroom showed signs of wear, with some areas needing better maintenance. Despite these hiccups, the hotel’s location was fantastic for accessing nearby attractions like Custer State Park and Mt. Rushmore, making it a convenient place to stay.

Excellent place with great amenities like free wi-fi, 24-hour reception, and an indoor pool. The staff even helped me with currency tips during my first visit. Highly recommend it for a relaxing city break!